Shipping policy

About delivery methods and shipping fees

Sagawa Express [For customers living anywhere in Japan, excluding Okinawa Prefecture and remote islands]
We will ship via Sagawa Express. Shipping fee: 1,000 yen (flat rate nationwide except Okinawa Prefecture)
Yu-Pack [Customers living in Okinawa Prefecture and remote islands]
We will ship via Yu-Pack .
Shipping fee: 1,000 yen
Post Office Click Post Shipping fee: 500 yen nationwide. Click Post is a service provided by the post office.
-We will post and deliver the package to your address's parcel box, newspaper box, mailbox, etc.
・Since there is no compensation for delivered packages, if you want to be sure to receive your item, please use a courier service.
- Tracking service is available and delivery is possible on Sundays and holidays.
・We will generally deliver your item the day after or the day after the day of mailing.
- We cannot accept requests for specific delivery dates and times.
-Cash on delivery payment method is not available.
・If the delivery address is far away, or to some areas such as remote islands, it may take a few more days. Delivery times may also vary depending on the time of shipment.
・ Click Post can only be shipped up to 3cm thick. Please note that there are some items that can be shipped and some that cannot.
・There is a limit to the number of items that can be shipped via Click Post . Please check the individual product pages for your reference.
DHL Delivery to North America, Oceania, and Europe (excluding Russia) is via DHL.
Shipping fees and delivery times vary depending on the delivery area and the size and weight of the product, so please check when placing your order.
EMS We deliver to Asia, the Middle East, Central and South America, Africa, and Russia via EMS (Express Mail Service).
Shipping fees and delivery times vary depending on the delivery area and the size and weight of the product, so please check when placing your order.